Shipping Policy

Trade name: Bevyhouse
Address: 1129 Maricopa Highway B124, Ojai CA 93023, United States
Phone: (805) 633-3111
Email: billing@bevyhouse.org

Last Updated: February 2026

1. General Information

This Shipping Policy explains how Bevyhouse processes and ships orders, including available shipping methods, processing times, estimated delivery timelines, costs, and any limitations. By placing an order with Bevyhouse, you agree to the terms outlined below.

2. Order Processing Time

• Orders are typically processed within 2–3 business days after payment is successfully received.

• Orders are not shipped or delivered on weekends or U.S. public holidays.

• During periods of high volume (for example, seasonal peaks or special promotions), processing times may be slightly longer. If there is a significant delay in shipping your order, we will contact you using the email or phone number provided at checkout.

3. Shipping Methods and Delivery Estimates

Bevyhouse uses reputable carriers for domestic shipments within the United States. Actual shipping methods and delivery times may vary based on your location and the products ordered.

Typical structure (adjust to your real options):

• Standard Shipping (Domestic)
  Estimated delivery: 3–7 business days after dispatch.
  Shipping cost: Calculated at checkout based on order weight, size, and destination.

• Expedited Shipping (Domestic)
  Estimated delivery: 2–3 business days after dispatch.
  Shipping cost: Higher rate; displayed at checkout.

• Express / Next‑Day Shipping (where available)
  Estimated delivery: 1 business day after dispatch for orders confirmed before the daily cut‑off time.
  Shipping cost: Displayed at checkout; may not be available for all destinations or products.

All available shipping options and the exact shipping cost for your order will be shown during checkout before you confirm payment.

4. Shipping Area

• Domestic Shipping:
  Bevyhouse currently ships within the United States where our carriers provide standard service.

• International Shipping:
  International shipping is not offered by default. If you require shipment outside the United States, please contact us before placing an order to check if special arrangements are possible.

If shipping to your address is not available for any reason, we will notify you and cancel or adjust the order as appropriate.

5. Shipping Rates

• Shipping charges are calculated and displayed at checkout based on:

  • Selected shipping method

  • Destination

  • Total weight and dimensions of the shipment

• Any applicable taxes or additional fees required by law will be added at checkout.

From time to time, we may offer promotions such as free or discounted shipping. When applicable, those terms will be clearly indicated on the website and/or at checkout.

6. Shipment Confirmation and Order Tracking

• Once your order has shipped, you may receive a confirmation email containing shipment details and, where available, a tracking number.

• Tracking information typically becomes active within 24 hours after the carrier picks up your package.

7. Address Accuracy and Delivery

To ensure successful delivery, customers are responsible for:

• Providing a complete and accurate shipping address, including apartment, suite, unit, or building numbers where applicable.

• Ensuring that delivery is possible to the specified address (for example, confirming building access, delivery hours, or gate codes, if needed).

If a package is returned to Bevyhouse due to an incorrect or incomplete address, repeated failed delivery attempts, or refusal of the shipment, additional shipping charges may apply for re‑delivery.

8. Shipping Restrictions

Some products or destinations may be subject to restrictions due to carrier rules, size/weight limits, or local regulations. Examples include:

• Restrictions on oversized or very heavy items.

• Limitations on delivery to P.O. Boxes, APO/FPO addresses, or remote locations.

Any specific restrictions applicable to your order will be shared on the product page and/or during checkout whenever possible. If we are unable to ship an item to your address, we will contact you to discuss alternatives or issue a refund where appropriate.

9. Damaged, Lost, or Missing Shipments

Damaged Shipments

• If your order arrives with visible damage to the packaging or products:

  • Please take clear photos of the packaging, shipping label, and damaged items as soon as possible.

  • Keep all packaging materials until the issue is resolved.

  • Contact Bevyhouse at billing@bevyhouse.org with your order number, description of the damage, and photos.

We will work with you to evaluate the situation and determine appropriate next steps, which may include a replacement, partial refund, or assistance with a claim through the carrier.

Lost or Missing Shipments

• If tracking information indicates that your order has been delivered, but you cannot locate it:

  • Check around the delivery location, with neighbors, building management, or mailroom staff.

  • If you still cannot locate the package, contact us with your order number and tracking details.

We will help investigate with the carrier and, where appropriate, discuss options for replacement or other resolution.

Delivery Delays

• Delivery times are estimates and are not guaranteed.

• Bevyhouse is not responsible for delays caused by carriers, weather conditions, customs (for any special shipments), or other factors outside our control.

For time‑sensitive orders, please place your order early and consider choosing an expedited shipping option if available.

10. Returns and Shipping

If your return policy allows returns or exchanges:

• Shipping charges may be non‑refundable unless the return is due to an error on our part (for example, incorrect item shipped or confirmed defect).

• You may be responsible for paying return shipping costs unless otherwise stated in our returns policy.

For detailed information, please refer to the separate Returns/Refund Policy (if you have or plan to publish one).

11. Changes to This Shipping Policy

Bevyhouse may update this Shipping Policy from time to time to reflect changes in our shipping practices, carriers, or legal requirements.

• The updated version will be effective once posted on our website, unless otherwise stated.

• We encourage you to review this page periodically to stay informed about our current shipping terms.

12. Contact Information

If you have any questions about shipping, delivery times, or your specific order, please contact:

Bevyhouse
1129 Maricopa Highway B124
Ojai CA 93023
United States

Phone: (805) 633-3111
Email: billing@bevyhouse.org